Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

If you have registered with us then your computer will store an identifying cookie which will save you time each time you revisit haywardtailoring.com by remembering your email address for you.

You can change the settings on your personal browser to prevent cookies being stored on your computer without your explicit consent.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Privacy 

Douglas Hayward is totally committed to protecting the privacy of our site visitors and customers.

The Douglas Hayward team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.

We will not disclose information about our customers to third parties except where it is part of providing a service to you .e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

We do not store financial information after a payment has been processed.

Customer Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail.

You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Douglas Hayward. All Douglas Hayward members have the option to opt-out of receiving marketing communications from us and/or selected third parties. 

If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the Designer Outlet Sales website. You can access ‘Your Account’ once you register and log in, or click on the “unsubscribe” link in any email communications which might we send you.

Disclosure Of Your Information

We may disclose your personal information to any of our group of companies. 

We may also disclose your personal information to third parties:

– in the event that Douglas Hayward sells or buys any business or assets

– if Douglas Hayward or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets

– if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of or to protect the rights, property, or safety of Douglas Hayward, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Checking Your Details

If you wish to verify the details you have submitted to Douglas Hayward you may do so by contacting us via the e-mail address or address given below.

Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must, therefore, keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.

We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

Protecting Your Security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks.

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity, a credit check is not performed and your credit rating is unaffected. We do not store financial information after a payment has been processed. 

To help fight identity fraud, you (the buyer) may be contacted (by telephone and/or email) and asked for proof of identity before your transaction can be completed.

Transfer For Your Information

The information that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”).

It may also be processed by staff operating outside the EEA who work for Douglas Hayward or one of our suppliers.

Such processing may, for example, be required in order to fulfill your order, process your payment details or provide support services.

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site so any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties.

If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability. Please check these policies before you submit any personal data to these websites.